Milestone Property Management

How To Pay Rent Via AppFolio Step-by-Step Tenant Portal

Fri, 24 Jan 2020 20:52:00 GMT

An App-y Phone For A Happy Home!

Thu, 23 Jan 2020 03:04:00 GMT

Welcome to your new apartment! The excitement of living somewhere new and comfy an all thanks to your smart phone that probably helped you find it.You sent pictures to your friends and family and bragged about it on social media. On the day you moved in, you used your phone to find that nearby coffee shops, the nearest grocery store to stock the empty refrigerator, and the utility companies so you can get your cable installed. That analog world is long gone, baby!

From the search, to the packing, to the lugging; moving is daunting. Luckily that next phase, settling in, is much more fun. Once again, your smart phone can deliver a few great apps to turn your apartment into your domain.

If you have any apps you would like to tell your community apartment experience a little easier, please share it with us at info@milestonepm.net

Milestone Santa Visit 2019: Santa Claus came to Milestone

Fri, 27 Dec 2019 01:04:00 GMT

‘Tis the fourth annual Milestone Giving event. Santa made his list and checked it twice and then drove his sleigh to Covington Square Apartments in Aloha and Somerset West Apartments in Tanasbourn, and to Sawyer Pointe Apartments in Scappoose to spread some Christmas cheer to a few families who needed a more spirit this holiday season.

We put the word out to all of our managers and residents. We wanted to know who was experiencing hard times. Last year we helped six families. This year, our outreach extended to 8 households in Scappoose, Gresham, Portland, Aloha and Tanasbourn. We are lucky to have truly good, residents.

As we head into 2020

Let’s remember, whether you are a resident, client, employee, friend or relative, we are in the community business. A community is strong when its bonds are strong. Let us not forget this when it is not the holiday season. We are committed to always improving our communities. This starts with caring, loving our neighbors, and building relationships.

Mold & Mildew: The Battle Plan

Tue, 25 Oct 2016 20:45:00 GMT

The 1st Rule Of Fight Club Mold Prevention: Air Circulation.

The 2nd Rule For Dominating Mildew & Mold: Mold Control.

Rule 3: Living The Dry Life.

Keep it dry!

Kent the Maintenance Gent

Picture Perfect: Tips to Top Pics

Mon, 20 Jun 2016 20:43:00 GMT

Remember when a picture had to be planned? When cameras needed film and you only had them handy when you were on vacation or at a special event? We also have a hard time remembering those days. Having a smartphone with a quality digital camera embedded in it has become quite a widespread luxury, but few of us know how to take advantage of this new norm when it comes to taking pictures of apartment homes. So we took our curiosity online to find those one or two things we can do to really make a difference.

Seeing the Light- The most common tip we see is minding the light. Natural light is preferred but when this is unavailable for an indoor shot, use what you’ve got! Open windows, shades and blinds to get whatever sunlight is available. Inside cabinets or in dark corners turn on any lighting available or bring your own.

Stage It- Staging a vacant apartment with furniture is not always realistic. It takes a lot of resources and logistics. If you are blessed with the ability to pull it off, that can lead to some great photos. If you cannot, you can still make sure debris is removed, and there are no unwanted or out of place items in the background like a waste basket or tool box. Be aware of angles that would highlight cracks in the sidewalk, an unsightly parked car or a burnt out light bulb and don’t use them. Also, look for props that add warmth like flowers. Remember, this is all about creating an experience for the viewer. A big window with flowers on the sill will look a lot more compelling than a room with a bucket of paint in the corner.

It’s Not About You- Are there mirrors or windows in the picture? That’s fine. As long as your reflection isn’t in them. The lease doesn’t say you are included with the apartment, does it?

Cornering the Market- Take pictures from the corners of the rooms so you could see more walls and make the rooms look larger. Also, try taking pictures from different angles. See what the room looks like if you take the picture from a lower perspective.

While you may not have the word “photographer” on your business card or LinkedIn profile, you can still point and shoot with confidence. So fire away!

Why We Changed Our Name to Milestone

Tue, 10 May 2016 22:52:00 GMT

Effective May 1, 2016 “Canyon Property Management” began operating as “Milestone Property Management.”

According to its principal, Tim Lee, it was important for the name to align with the company. “Nothing screams ‘set in stone’ or ‘business as usual’ more than a ‘canyon.’ The name ‘Canyon Property Management’ just wasn’t a symbolic fit with how we operate. We always pursue ways to improve our communities benefiting both our owners and residents. I am proud of our role in turning around communities, the value we have added to the portfolios of all of our clients and the ‘pride of place’ we have instilled in our tenants. We found ourselves hitting new milestones and it seemed natural to change our name to ‘Milestone Property Management’ to reflect that.”

Going forward, Lee says, the Portland and Southwest Washington regions are going to face unique challenges in the multifamily housing industry. Migration patterns, rent trends, supply fluctuations and apartment offerings have been changing at break-neck speed over the past few years and they are expected to continue changing at such a pace for the foreseeable future.

“At Milestone, we believe the secret to longevity is knowledge and preparation. Our command of market data has allowed us to respond swiftly to changes, often anticipating them before they occur, and we believe that it will continue to guide us through a business environment that requires players to be nimble in order to succeed,” Lee says.

Lee connects the emphasis on understanding tenants with the new service, Apartment Genie PDX, since it provides Milestone with more opportunities to ask prospects about their needs and learn about them. It shifts the process into an exercise about the tenant instead of one that commonly focuses on the property or vacancy.

“You cannot replace real service with an app,” says Lee. “Technology is great, but it will never replace someone who really cares.

“We always need to be progressing, pioneering and hitting new heights. This is just another instance where we are evolving for the better instead of just going through the motions. That is why we are Milestone.”